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Visitor Policy

Carris Health is committed to protecting the health and safety of our patients, staff and visitors. As a result of the COVID-19 pandemic, we have made the difficult decision to implement visitor restrictions at our hospitals and clinics to reduce the transmission of COVID-19 to our patients and staff.

At this time, one healthy adult visitor per patient is allowed inside our hospitals, clinics and specialty centers. Two adult visitors are allowed for minor patients.

In the hospital and emergency department setting, the following exceptions apply:

  • Visitor(s) must be designated and be the same person throughout the hospital stay.
  • Minor patient visitors may include adoptive parents and intended parents following an established quarantine period.
  • Two adult visitors may visit at the end of life, with the following criteria:
    - Limited to immediate family/significant others.
    - Visitor can be under the age of 18, if escorted by an adult.
    - Additional visitors may be allowed if approved by unit charge nurse or or appropriate director.
    - This visitor can be recovering COVID positive, if no symptoms and more than 10 days since initial diagnosis, and be approved by unit charge nurse or appropriate director, and must be masked with medical grade mask.

There are some exceptions and separate guidance for certain patient groups. Please talk to your care team about special circumstances.

These guidelines do not pertain to our long-term care facilities because of different regulations for vulnerable populations.

Exceptions to the policy will be allowed for patients/visitors experiencing specific situations including:

  • End of life
  • Critically ill / unstable patients
  • Parent/legal guardian of a minor patient
  • Legal guardian of an adult with cognitive/developmental disabilities
  • Labor support in the hospital
  • High-risk procedures requiring in-person discussions about care and informed consent

During these situations, patients are limited to one healthy hospital visitor per day during visitation hours.

Entrance into the building

Upon entering a Carris Health facility, all visitors will be screened for signs and symptoms of COVID-19. Visitors with a diagnosis and/or exposure to COVID-19 infection will not be allowed entry into the building with few exceptions.

Visitors and patients at all Carris Health facilities are required to wear a mask that covers both nose and mouth.

We understand these changes will have a big impact on patients and their families. We appreciate the support from the community as we implement these changes to keep patients and staff safe.