Open Accessibility Menu

Visitor Policy

Carris Health is committed to protecting the health and safety of our patients, staff and visitors. As a result of the COVID-19 pandemic, we continue to have visitor restrictions at our hospitals and clinics.

Visiting hours are from 7:00 a.m. to 8:00 p.m. for inpatient settings and normal business hours for outpatient settings. Some exceptions apply. Talk to your care team for special circumstances.

All visitors must wear medical-grade masks. Visitors must be healthy, not having any symptoms of COVID-19, positive COVID-19 test in previous 10 days or known close contact with someone positive for COVID-19 in previous 10 days.

Clinic Settings:

Two healthy adult visitors per adult patient, and two healthy visitors for minor patients are allowed within the health care facility.

Hospital Settings: Adult, Pediatric and Emergency Departments:

Two healthy visitors per patient are allowed within the health care facility. Visitors must be at least 5 years old, and a responsible adult needs to accompany all visitors under age 18.

In the hospital setting:

  • Minor patient visitors may include adoptive parents and intended parents following an established quarantine period.
  • For patients at end of life, two visitors per patient will be allowed at a time and can rotate based on the situation and care team recommendations.
  • Visitor(s) can be recovering COVID positive, if no symptoms and more than 10 days since initial diagnosis, and be approved by unit charge nurse or appropriate director, and must be masked with medical grade mask.

There are some exceptions and separate guidance for certain patient groups. Please talk to your care team about special circumstances.

These guidelines do not pertain to our long-term care facilities because of different regulations for vulnerable populations.

Medical Grade Mask Requirement:

Carris Health currently requires all patients and visitors (ages 2 and older) to wear a medical-grade face mask at all facilities across the health system.

Several studies have shown that some cloth masks may not provide enough protection against the virus, and specifically the Omicron variant. Patients and visitors use a wide range of face coverings, making standardization necessary for the health and safety of all.